The purchaser has 10 days from the date of order to cancel the order and be returned 100% of their deposit. All cancellations or changes must be made in writing. Following the 10 day period, the purchaser may cancel order. However, once we resell the cancelled order, we will then refund their deposit minus service fees. We reserve the right to issue no refunds on all orders canceled or undeliverable following the 10-day period. There are no returns on sheds that have been delivered to the purchaser.